![Job move image](webp/dasha_goryacheva.webp)
Delta Insurance Group appoints Petra Lucioli and Dasha Goryacheva as Global claims management and operations manager
The company announced two key internal promotions as part of the company's current expansion programme.
Delta Group claims manager Petra Lucioli will take up a broader global claims management role for Delta International, which now has offices and operations in Singapore and Australia, in addition to the New Zealand head office.
Delta International business partner Dasha Goryacheva moves into a role as people and operations manager with the Delta Group.
"As the Group grows internationally, it's vital for us to provide a consistent and exceptional level of performance across our different offices and teams, and claims is one of the most important areas to manage well," Delta Group managing director and company co-founder Ian Pollard says.
"Petra has led an award-winning team in this space and we're thrilled to now have her guiding this side of the Group's business, and in particular leading our Group-wide claims activity," Pollard adds.
"I'm honoured to have this opportunity to lead Delta in this area internationally and look forward to cementing our reputation in this space through top service and innovation where it's needed," Lucioli says.
"Dasha's appointment is well-deserved; she brings an incredible array of strengths and talent to the role along with a passion for the people aspects of the business, she won't stint in ensuring culture is paramount and the needs of employees aren't overlooked," Delta Group chief operating officer Kent Chaplin says.
"These are really exciting times as we expand our business globally. We have an awesome team and a firm belief that our people are at the heart of our success," Goryacheva says.
"So, my role is to ensure that they have what they need to develop and thrive in every way. It's all about supporting them to give our partners and customers the best experience always."